All of our contracted customers enjoy first class technical support, with direct access to the application developers. Support queries are handled by our online ticket support system.

Support

Click here to go straight to our ticket support system »

Using our online support system, users can create tickets containing the details of an issue, including screenshots or supporting files. Our staff then have an opportunity to research issues, and respond online or by telephone. At any time the status and entire history of a ticket is available for review.

Support is conducted in an organised and accountable manner, which helps us provide the best possible service to our customers.

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